Saturday, December 12, 2009

Things that happen when you shop online

A little background on this story.

Robert has this friend (well he is my friend too, sort of...most of the time) at work who shall not be named and who wears Crocs. Because Robert really likes this guy and looks up to him, and, let's be honest, wants to be like him, he decided that he needs to get a pair of Crocs to wear to work as well. So, as a loving wife, I went on ebay and bought him a pair of white Crocs--not the most fabulous looking shoes, in my opinion.

So here is where the story gets interesting. When the package came, the shoes looked just as described new and with tags. At first we were quite happy with the purchase, since the shoes were going to really make Robert look like that friend at work who shall not be named. Well, after Robert had been wearing them around the house for a couple of HOURS, he noticed that the shoes were mismatched! They were the same color and the same size. But there was one quite a noticable difference. One looked like this:



And the other one looked like this:



See the difference? The vents!

Anyway, I emailed the seller asking him to let me know how I could send one shoe back and how he could send me a matching shoe. It's a hassle, but I didn't have any other choice.

12:55 AM--I hear beeping. I keep hearing beeping and it's not going away, it's not an alarm clock, I poke Robert on his elbow, and he mumbles, "It's our Vonage phone". Oh yeah, of course!

When I picked up the phone, it took me a minute to realize with whom I was speaking. It was the seller guy who was calling to apologize about the mistake. When I said something about stationed in Japan, he started apologizing even more because he woke us up. And after that, he expressed his great appreciation for everything we do serving our country. He said he thought that we were in FL (because our area code in Vonage is still a FL number), that's why he called. He promised to send the right shoe and asked me to send the extra shoe back.

The next morning, I received an email from the seller again! He wrote this: "Sorry for the phone call. Also as a thank you for serving our country and my mistake, I will just send you the other two shoes. that way you'll have two matching pairs. Thank you, have happy and safe holidays. May God bless you and keep you safe".

Pretty cool, huh.

I need to thank Robert more often for serving his country. I usually don't think about what he does as serving the US, but the truth is--he is. And I am very proud of him (as long as he doesn't have to go fight Ukrainians or something).

4 comments:

  1. lol that's so cool! why can't more people be that helpful and generous?

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  2. Well good for that guy! That truly is wonderful. And yes those that serve our country do not get nearly enough credit and admiration.

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  3. Awesome. Thank you Bob for serving our country. I say we invade The Ukraine just for fun!

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  4. That's awesome! And it's true, the men and women who serve our country should get a free pair of crocs every now and then! I just hope Robert will be okay with the decision he's going to face every morning now, vents or no vents... :)

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